What we do
Customer Experience Experts is passionate about helping companies truly differentiate themselves from the competition by delivering extraordinary service... service that increases sales and profits for our clients. This is our Mission.
Click here to read about best practices for service committed companies.
Our expertise includes:
- Development of sales and service standards of performance
- Sales, Service and Leadership (Supervisory) Training
- Research/Measurement Tools
- Mystery Shopping Programs PerformanceChek™
- Customer/Client Satisfaction Surveys
- Customer: Post-Transaction/Post-Purchase Research
- Closed Account/Lost Customer Research
- Product and Service Research
- Consumer Preference and Buying Habits Research
- Advertising/Brand Awareness Surveys
- Competitive Intelligence Research
- Employee Attitude and Opinion Surveys
- And more.
- Recognition, Reward and Incentive Programs
- Merchandising - Maximizing the effectiveness of your "sales floor"
We serve many industries... all committed to sales and service excellence.
"You never really lose until you quit trying." -- Mike Ditka
