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Mystery Shopping

Number of locations to be "shopped":

Types of shops requested

In person - Number per month:

By Phone - Number per month:

Other - Number per month:

We would like our program to be done:

On an ongoing basis

One time assessment

Developing your Standards of Performance

Sales and Service Training

Recognition and Reward programs


Research (Please describe in the comment box provided)

Customer Experience Research Package

Closed Account/Lost Household Research

Customer Post-Transaction Research

Customer Intercept Video Research

Web based customer or employee surveys

Product and Service Research

Consumer Preferences and Buying Habits Research

Advertising/Brand Awareness Study

Competitive Intelligence Research

Employee Attitude/Opinion Survey

Other (please describe, or call us at 717 371 5310!)


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